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Terms & Conditions

Booking Policy

  • A 50%  deposit of the total price is required at the time of booking (via PayPal, bank transfer, or cash).

  • A booking is considered confirmed once the deposit has been received.

  • The remaining balance must be paid no later than the day before the tour or on the same day of the tour.

Payment policy

  • Bank Transfer: Please add $25 USD to cover incoming wire fees.

  • PayPal: A 7% surcharge will be applied to cover transaction fees.

  • Cash: Accepted without additional fees.

Cancellation Policy

1. Cancellations by Buenaventura Fishing and Tours

  • Buenaventura Fishing and Tours reserves the right to cancel or make changes to a tour at any time, even after a booking has been confirmed.

  • Guests will be notified as soon as possible and may choose to accept the new arrangements or cancel the tour with a 100% refund.

  • If rescheduled, there is no expiration, though rescheduling is subject to availability.

2. Cancellations by the Guest

  • In the case of a no-show without notice, the deposit is non-refundable and the tour cannot be rescheduled.

  • If the guest ends the tour early due to seasickness, the full price remains payable.

3. Cancellations Due to Major Changes

  • If the tour must be cancelled due to severe weather, unsafe ocean conditions, natural disasters, or similar major events, guests may either:

    • Reschedule the tour (no expiration, subject to availability), or

    • Cancel and receive a full refund of the deposit.

  • While every effort will be made to notify guests in advance, last-minute cancellations may occur due to unpredictable conditions in Nosara.

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